Last updated: July 2026

Master Time ("Master Time", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use and protect that information, who we share it with, and the rights available to you. It applies to all users of our website and to all customers who purchase from us.

We process personal information in accordance with the Israeli Protection of Privacy Law, 5741-1981, and its regulations, as well as any other data protection laws that apply to us. By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Master Time is the data controller responsible for your personal information. Our business and contact details are:

Business name: Master Time
Business / Tax registration number: 305585028
Address: Etsel 25, Tel Aviv, Israel 6763121
Email: support@mastertime.co.il
Phone: +972 50-558-5555

Information We Collect

We collect information in a few different ways. Some you provide to us directly, and some is collected automatically when you use our website.

Information you provide to us

When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment information.

Information collected automatically

When you browse our website, we may automatically collect technical information such as your IP address, along with data about how you use and interact with the site, gathered through cookies and similar technologies.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To process, fulfil, and deliver your orders.
• To provide customer support and respond to your enquiries.
• To send marketing communications, where you have agreed to receive them.
• To detect, prevent, and address fraud and keep our store secure.
• To manage your account and our relationship with you.
• To understand how our website is used and to improve it, through analytics.
• To comply with our legal, tax, accounting, and regulatory obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to make the site work, remember your preferences, keep your session secure, and help us understand how visitors use our store. Some cookies are essential for the website to function, while others are used for analytics and marketing. You can control or disable cookies through your browser settings, although some parts of the website may not work as intended if you do.

How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our store and deliver your orders, and only to the extent needed for them to provide their service. These providers currently include:

• Shopify — our e-commerce platform, which hosts our store and processes order data.
• Google Analytics, Google Ads, and Google Merchant Center — for website analytics, advertising, and product listings.
• PayPal — for secure payment processing.
• Judge.me — for collecting and displaying product reviews.
• Negev Deliveries and Yahav Logistics — for delivering your orders.

We may also disclose personal information where required to do so by law, to comply with legal process, or to protect our rights, our customers, or the security of our business.

International Data Transfers

Some of our service providers may store or process data outside of Israel. Where this happens, we take reasonable steps to ensure your information continues to be protected in line with applicable data protection laws.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including to complete your orders, provide support, and meet our legal, tax, and accounting obligations. When information is no longer needed, we take steps to delete or anonymize it.

Data Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. Payments are handled through secure, encrypted connections, and we do not store full payment card details on our own systems. No method of transmission or storage is completely secure, but we work to protect your information at every stage.

Your Rights

Subject to applicable law, you have the right to ask us what personal information we hold about you, to request that we correct inaccurate information, and to request deletion of your information where the law allows. You may also object to certain uses of your information and withdraw consent you have given. To exercise any of these rights, please contact us using the details at the end of this policy, and we will respond in line with applicable law.

Marketing Communications

If you have agreed to receive marketing communications from us, you can opt out at any time using the unsubscribe link in our emails or by contacting us directly. Opting out of marketing will not affect service messages related to your orders.

Third-Party Links

Our website may contain links to other websites, including our social media profiles. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before sharing any information with them.

Children's Privacy

Our website and products are intended for adults. You must be at least 18 years old to make a purchase, and we do not knowingly collect personal information from anyone under that age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes take effect once published on our website, and the date at the top of this page shows when it was last updated. We encourage you to review this page periodically.

Questions About This Policy

If you have any question about this page, our company information, or an order you have placed with us, please reach out, and we will be glad to help.

Business name: Master Time
Email: support@mastertime.co.il
Phone: +972 50-558-5555
Address: Etsel 25, Tel Aviv, Israel 6763121
Support hours (Israel Standard Time): Sunday–Thursday 10:00 AM – 1:00 PM and 2:00 PM – 7:00 PM; Friday and holiday eves 10:00 AM – 2:00 PM.
Store visits are by appointment. We aim to respond to all enquiries within 24 hours.